Differences between end-users and approvers
An end user has the standard permission level and an approver has the highest permission level within DfE Sign-in.
End users
The standard permission level allows end users to:
- request access to an organisation
- request access to a service or form
- manage their account details
- access services to complete tasks related to their job role
An end user cannot manage other users or add services to their own account without the permission of an approver.
Approvers
The highest permission level allows approvers to:
- approve or reject requests to join their organisation
- invite new users to their organisation
- grant access to services and forms
- manage the permission levels of users at their organisation
- maintain security over who can and cannot access certain information around their organisation
- add services to both their own and user accounts
Granting approver status to an end user
Changing an end user account to become an approver is something that can only be done by senior members of your organisation who also hold approver status.
One exception is if an organisation does not have an approver.
Please contact us if you believe this to be the case.
Last updated: 20 August 2025