I have access to a service but through the wrong organisation
Users can be associated with multiple organisations at the same time. Each organisations service access is handled on its own.
To access a service for different or multiple organisations, you need the service added to each organisation.
By selecting the 'Show organisations' drop down on your My services page, you can see which organisations you have a service added to.
Learn how to request access to a service.
If you need further assistance, please contact the support team through our contact us form.
Last updated: 25 November 2025