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Account security

How do I change the email address on my account?

To change the email address associated with your account, follow the steps below:

  1. Click on 'Profile' in the top banner.

  2. Select 'Change email' from the related actions.

  3. Enter the new email address you would like to be linked to your account.

  4. We will send a code to the new email address, enter this code into the box provided and press 'confirm'.

Following this process your old email address will no longer be recognised. The organisations that were associated with your original email address will now be associated with your new email address.

You may add as many organisations as you need to an email address.

Last updated: 19 November 2025